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eXtendCode has established a clear and transparent process, where clients are always in sync with eXtendCode activities. eXtendCode truly extends client’s business network by providing information and access to eXtendCode operational systems.
Establishing Expertise of Offshore Partner
eXtendCode is founded by professionals, with more than 30 years of collective industry experience in IT domain, covering Microsoft & SAP with clients from Japan, Europe, North America and India. eXtendCode’s focus is to establish high standards of development governance, which automatically raises the delivery standard of each resource.
Continuous Monitoring
We follow eXtendCode Client Interaction Framework (ECIF), where clients are in touch with all the relevant information all the time. At the same time, clients can get all the status updates and the relevant documents using their secure access to client Portal.
Assured Project Deadlines
eXtendCode has established controls, where project milestones are monitored in a proactive manner. Along with clear communication with clients on project issues, software scope is maintained so that project deadlines are met in time.
Ensuring the Use of Best Practices
To ensure the use of best practices all through the software development life cycle, eXtendCode provides visibility into development processes. eXtendCode has a very well defined development governance model, which we enforce using IT tools. eXtendCode can also enforce clients development governance and best practices if required.
Privacy
One of the most serious concerns in offshore model is about privacy of customer information.eXtendCode Offshore Development Methodology (EODM)is designed to provide customer privacy at every step.Information captured in customer interaction (e.g. project communication, change management) is encrypted and can only be accessed by authorized personnel.As customers provide subset of customer data to run tests on live data, it is very critical that the data is protected. eXtendCode offers services where confidential data (e.g. actual names of client’s customers) is obfuscated. At the same time, only authorized personnel have administrator access to databases.As it is enshrined in our constitution, clear code of conduct is our First Principle. Non Disclosure Agreement (NDA) can be signed to ensure the protection of customer’s IP.
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