Services >> Application Maintenance Services
For any company, an application only starts delivering value once it goes into production. At the same time, the consumers of the live application starts demanding new features, new bugs are identified and that requires continuous application maintenance.
For any company, an application only starts delivering value subsequent to its deployment. At the same time, the consumers of the live application starts demanding new features and new bugs are identified, which requires continuous application maintenance. eXtendCode’s Application Maintenance Services are designed to facilitate peak performance of all business applications deployed by you.
eXtendCode offers following application maintenance services:
Incident Management: Our incident management service ensures that any application deployed by our client performs as expected to prevent future occurrences of unfavorable incidents. We determine and resolve the root cause by identifying, analyzing and correcting the conditions, which led to the first instance of the incident.
Modification Management: As the requirements of a client change in response to rapidly changing market conditions, it is only natural that the existing software would require modifications. eXtendCode helps its clients to carry out and deploy such modifications with minimum or no work interruptions for clients.
Maintenance and Renewal: Subsequent to the post implementation phase of a software/application, regular/periodic maintenance and renewal of application/infrastructure/subscription are required to ensure optimal efficiency of existing systems. eXtendCode performs a wide range of maintenance and renewal services to provide its clients with the maximum benefits of software deployment. Additionally our range of Website Maintenance Services also ensures that your website features the latest content and the furthest reach.
Configuration control: We have developed various protocols to identify and implement optimal configurations for software/applications according to capabilities of the client’s infrastructure. Such actions ensure optimal performance and use of IT resources currently at the disposal of an organization.
Program Management and Distribution: eXtendCode helps its clients manage new and existing software programs in the enterprises, while ensuring proper distribution of relevant programs throughout the enterprise. Our current program management and distribution system ensures that all delays in enterprise-wide deployment programs are minimized and superior ROI benefits can be reaped by our clients.
Cost Effective Resources: Our experience across a wide range of industries such as retail, oil and gas as well as hospitality has provided us with superior knowledge regarding the cost effective management of enterprise resources. Such methods ensure that the utilization of constrained resources in an organization is optimized.
eXtendCode signs a detailed service level agreement (SLA) for software maintenance services:
- Application maintenance
- Application upgrade
- Platform migration of application